ANITA SUBARI, Fransiska; GUNAWAN, Theresia; HERMAWAN, Daniel. Pengalaman Pelanggan dalam Menggunakan Asisten Virtual Chatbot: Komparasi Aplikasi E-Commerce Indonesia. MANDAR: Management Development and Applied Research Journal, [S. l.], v. 7, n. 1, p. 43–52, 2024. DOI: 10.31605/mandar.v7i1.4424. Disponível em: https://ojs.unsulbar.ac.id/index.php/mandar/article/view/4424. Acesso em: 2 may. 2026.