Ian Febri, Ambar Lukitaningsih, and Bernadetta Diansepti Maharani. 2021. “RESPON KONSUMEN PADA E-SERVICE QUALITY ONLINE CUSTOMER REVIEW, DAN E-TRUST TERHADAP KEPUTUSAN PEMBELIAN PADA APLIKASI SHOPEE”. MANDAR: Management Development and Applied Research Journal 4 (1), 98-105. https://doi.org/10.31605/mandar.v4i1.1315.